These terms govern your use of ciphersignal.io and the CIPHER platform. By creating an account or using the service, you agree to them.
The short version. CIPHER assesses your career evidence and builds positioning materials from it. We do not promise you a job, an interview, or any particular outcome. You keep ownership of what you upload. Paid plans renew monthly and you can cancel any time.
CIPHER is operated by Digital Recruiter Pty Ltd (ABN 92 619 174 720), trading as DigitalRecruiter™. Contact: info@digitalrecruiter.com.
You must be at least 18 years old and able to form a binding contract. If you use CIPHER on behalf of an organisation, you confirm you are authorised to bind that organisation to these terms.
You are responsible for your login credentials and for activity under your account. Give us accurate information and keep it current. Tell us promptly at info@digitalrecruiter.com if you believe your account has been compromised. Do not share your account with others.
CIPHER is offered on four plans — Signal (free), Contender, Principal and Board. Each plan includes an allowance of decodes and access to the platform, and the paid plans add human services. The current inclusions are set out on our pricing page, which forms part of these terms.
Prices are in Australian dollars and include GST. Digital Recruiter Pty Ltd is registered for GST. Paid plans are billed monthly in advance through Stripe and renew automatically until cancelled, and a tax invoice is issued for each payment.
You may cancel at any time from your account settings. Cancellation takes effect at the end of the period you have already paid for; you keep access until then. We do not provide pro-rata refunds for partial months.
Nothing in this clause limits your rights under the Australian Consumer Law, including your right to a remedy where a service is not supplied with due care and skill or is not fit for its stated purpose.
If a payment fails we may suspend access until it is resolved. We may change our prices with at least 30 days’ notice to you by email; changes apply from your next renewal.
Principal and Board include services delivered by people — Expert Sessions, strategy support, and at Board a dedicated strategist and content creator. These are scheduled by arrangement and delivered within reasonable business timeframes. They are not available on demand at any hour, and unused sessions in a month do not accumulate unless we agree otherwise in writing.
You keep ownership of everything you upload — your CV, career history, answers and any documents you provide.
You grant us a non-exclusive, worldwide, royalty-free licence to store, process, reproduce and analyse that content, solely to provide the service to you and to meet our legal obligations. This licence ends when you delete the content or your account, except where we must retain records by law.
You confirm that you have the right to provide the content, and that it does not infringe anyone else’s rights or contain confidential information you are not permitted to share.
Decodes, scores, One-Pagers and playbooks are generated for your use. You may use them for your own career purposes, including sharing them with employers, recruiters and your network. You may not resell them or present the CIPHER method as your own product or service.
The CIPHER platform, method, scoring model, archetypes, brand and all associated materials remain our property. Nothing in these terms transfers ownership of them to you. You may not copy, reverse engineer, scrape or create derivative works from the platform.
You agree not to:
CIPHER provides assessment, positioning materials and presence support. We do not guarantee that you will secure a role, an interview, a promotion, a particular level of engagement, or any other outcome. Hiring decisions are made by third parties on grounds outside our knowledge and control.
Any figures, examples or sample results shown on our website or in the platform are illustrative. They are not a promise or projection of results you will achieve.
Our assessments are informational. They are not legal, financial, migration, or employment advice, and should not be relied on as a substitute for professional advice appropriate to your circumstances.
Parts of the service relate to your presence on third-party platforms such as LinkedIn. Those platforms are operated independently and have their own terms, which you remain responsible for complying with. We are not affiliated with or endorsed by them.
Where a paid plan includes support for your LinkedIn presence, the scope of that support will be agreed with you and will be carried out consistently with the relevant platform’s terms of use. Platforms may change their rules or restrict activity at any time, and we are not liable for the consequences of them doing so.
We aim to keep CIPHER available and working, but we do not warrant uninterrupted or error-free service. We may suspend access for maintenance, and we will give notice where it is practicable to do so. Generation of decodes and playbooks depends on third-party infrastructure and may occasionally fail or be delayed.
Our services come with guarantees that cannot be excluded under the Australian Consumer Law. For major failures with the service, you are entitled to cancel your service contract with us and to a refund for the unused portion, or to compensation for its reduced value. You are also entitled to be compensated for any other reasonably foreseeable loss or damage. If the failure does not amount to a major failure, you are entitled to have problems with the service rectified in a reasonable time and, if this is not done, to cancel your contract and obtain a refund for the unused portion of the contract.
Subject always to clause 14 and to any rights you have under the Australian Consumer Law that cannot lawfully be excluded:
You may close your account at any time. We may suspend or terminate an account that breaches these terms, that is used unlawfully, or where required by law — and we will give you notice and a chance to remedy the issue where it is reasonable to do so.
On termination your right to use the service ends. We will retain or delete your information in line with our Privacy Policy.
We may update these terms. If a change materially affects your rights, we will give you at least 30 days’ notice by email before it takes effect. Continuing to use CIPHER after that date means you accept the updated terms. If you do not accept them, you may cancel.
These terms are governed by the laws of New South Wales, Australia. You and we submit to the non-exclusive jurisdiction of the courts of that state and the courts able to hear appeals from them.
Digital Recruiter Pty Ltd · ABN 92 619 174 720
Email: info@digitalrecruiter.com
Post: Level 1, 22–28 Edgeworth David Ave, Hornsby NSW 2077